Description
FAQs
Discounts
How Can I Contact Customer Service?
You can reach our customer service team via email at elitedomainofficial@gmail.com or through the chat box on the bottom right of your screen. We are available Monday through Friday, from 9 AM to 6 PM EST.
How Do I Track My Order?
After placing an order, you will receive an email with a tracking number. You can use this number to track your order on our website under the “Track Order” section page. Simply enter your tracking number to get the latest updates on your order status.
When Will I Receive My Refund?
Refunds are processed within 7-10 business days after we receive the returned item(s). The refund will be issued to the original payment method.
What Is Your Return Policy?
We accept returns within 14 days of purchase. Items must be in original condition and packaging.
How Do I Know If My Order Went Through?
Once your order is placed, you’ll receive a confirmation email with your order details. If you don’t receive an email, check your spam folder or contact us for assistance.
What Should I Do If I Received a Damaged Item?
We’re sorry for the inconvenience! Please contact our customer service team with photos of the damaged item, and we’ll arrange for a replacement or refund as quickly as possible.
Can I Update My Shipping Address After Placing an Order?
If you need to update your shipping address, please contact us as soon as possible. We’ll make every effort to change the address before your order ships.
What Happens If My Package Is Lost?
If your tracking shows that your package is lost or undelivered, please contact us. We’ll work with the carrier to locate your order or arrange a replacement if necessary.
How Do I Receive A Discount?
Thank you for your interest in our products! We're delighted to let you know that you can receive an exclusive 5% discount when you sign up for our newsletter by subscribing, you'll stay updated on our latest promotions, new arrivals, and special offers.
Customer Reviews
Based on 2 reviews
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J
Ik hou zoveel van hem dat hij goed zal passen bij mijn andere knuffels.
V
Zo schattig!
